Privacy Policy & Terms of Service

Privacy Policy for YÜJ LLC

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Address: Orlando, FL 32832, United States

This Privacy Policy describes how YÜJ Granola (“YÜJ,” “we,” “us,” or “our”), located at Orlando, FL 32832, United States, collects, uses, and protects the personal information you provide when purchasing our products, including through special offers like the Stetson Athletes deal.

1. Information Collected

We may collect:

  • Full name, email address, phone number, and shipping address for order fulfillment.

  • Payment information (processed securely via third-party payment processors).

  • Marketing preferences if you opt into promotions tied to our campaigns, including the Stetson Athletes offer.

1. Information Collected

We may collect:

  • Full name, email address, phone number, and shipping address for order fulfillment.

  • Payment information (processed securely via third-party payment processors).

  • Marketing preferences if you opt into promotions tied to our campaigns, including the Stetson Athletes offer.

2. How We Use Your Information

We use your data to:

  • Process orders, including the Stetson Athletes offer (25% off YÜJ Granola Bars 12-pack or 30-Day Munchies Bundle, with free shipping and delivery within 3-5 business days).

  • Communicate order updates, shipping confirmations, and customer service responses.

  • Send marketing emails about future offers, including promotions related to Stetson Athlete campaigns (you can opt out anytime).

  • Track purchases to allocate 10% of proceeds to children’s charities and support Stetson Athletes.

  • Analyze purchase trends to improve our offerings.

3. Data Sharing with Third Parties

We share necessary data with:

  • Payment processors and shipping carriers to fulfill orders.

  • Aggregated, non-identifiable data may be shared with Stetson Athletes or charity partners to report on contributions.

  • We do not sell your data to third parties for unrelated purposes. Spot Fitness, while a partner for promotions, does not handle your data for shipping or fulfillment.

4. Data Retention and Your Rights

We retain your data for up to 5 years for order history and legal compliance. You can request deletion by emailing [email protected].

5. Security Measures

We use encryption and secure processors to protect your data. However, no method is 100% secure.

6. International Users

Our services are intended for U.S. residents. We do not provide separate policies for non-U.S. users.

7. Updates to This Policy

We may update this policy, notifying you via email. Continued use after updates signifies acceptance.

8. Contact Information

For questions, email [email protected] or call (856) 956-9429. Alternatively, write to us at YÜJ LLC, Orlando, FL 32832, United States. All inquiries, including those related to our partnership with Spot Fitness, are handled by YÜJ Granola.

Terms of Service for YÜJ LLC

Effective Date: February 3, 2025

Address: Orlando, FL 32832, United States

These Terms of Service (“Terms”) govern your purchases from YÜJ Granola, including special offers like the Stetson Athletes deal.

1. Acceptance of Terms

By purchasing, including this offer, you agree to these Terms. If you disagree, do not use our services.

2. Product Information

We strive for accuracy in product descriptions but do not guarantee error-free listings. YÜJ Granola contains: oats, almonds, walnuts, pecans, pumpkin seeds, flax seeds, sunflower seeds, chia seeds, cinnamon, monk fruit, maple syrup, agave, vanilla, and coconut oil.

3. Special Offer Details

Stetson Athletes Offer:

  • YÜJ Granola Bars (12-pack): Originally $39.96, now $29.97 (25% off) + free shipping.

  • YÜJ 30-Day Munchies Bundle: Originally $99.99, now $74.99 (25% off) + free shipping. Includes 10 cereal packs, 10 granola bites, and 10 granola bars.

  • Offer valid while supplies last. Supports Stetson Athletes with each purchase.

  • 10% of proceeds from all purchases are donated to children’s charities monthly by YÜJ Granola.

4. Ordering and Payment

Provide accurate info when ordering. We accept all major credit cards as well as debit/bank cards. All purchases are subject to availability.

5. Shipping and Delivery

For this offer, shipping is free and occurs within 3-5 business days. We are not responsible for carrier delays. All shipping inquiries should be directed to [email protected] or (856) 956-9429.

6. Returns and Refunds

See the Refund Policy below.

7. Partnership with Spot Fitness

YÜJ Granola partners with Spot Fitness for co-branded promotions, but all shipping, fulfillment, and customer inquiries are handled solely by YÜJ Granola. Contact [email protected] for any questions.

8. Governing Law

Governed by the laws of Florida; disputes resolved in courts located in Orlando, FL.

9. Dispute Resolution

Attempt negotiation first, then mediation or arbitration per Florida law in Orlando, FL.

10. Contact

Email [email protected] or call (856) 956-9429 for any inquiries, including those related to the Spot Fitness partnership. Alternatively, write to YÜJ LLC at Orlando, FL 32832, United States.

11. Modifications

We may update these Terms, with continued use signifying acceptance.

Shipping Policy for YÜJ LLC

Effective Date: February 3, 2025

Address: Orlando, FL 32832, United States

1. Shipping Methods

For the Stetson Athletes offer, shipping is free. Standard and expedited options may apply for other orders.

2. Delivery Times

For this offer, delivery occurs within 3-5 business days. Allow extra time during peak seasons.

3. Tracking

You’ll receive a tracking number via email post-shipment, trackable on the carrier’s site. For tracking issues, contact [email protected] or (856) 956-9429.

4. Backordered Items

If items are backordered, we’ll notify you with options to wait or cancel. Contact [email protected] for updates.

5. Damaged or Lost Shipments

Contact [email protected] or (856) 956-9429 immediately for assistance with carrier claims.

6. International Shipping

Currently U.S.-only; no international shipping. For inquiries, email [email protected].

Refund Policy for YÜJ LLC

Effective Date: February 3, 2025

Address: Orlando, FL 32832, United States

1. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

2. Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale items or gift cards. Additionally, no refunds are available for perishable or opened products.

3. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

4. Refunds

If the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

5. Contact Us

If you have any further questions, please don’t hesitate to contact us at [email protected] for any return inquiries.